Payment-processing company CyberSource announced earlier that it has integrated the “bill me later” feature into its service and has begun marketing it to its merchant clients, which include Home Depot, Overstock.com and Nike.
The service should attract customers who can’t or won’t use a credit card online and encourage them to return.
The “bill me later” feature works much like a credit card. After entering their billing address during the checkout process, shoppers click on the “bill me later” button. Instead of asking for a credit card number, the service asks consumers to enter their date of birth and occasionally the last four digits of their Social Security number.
Consumers will be able to purchase goods online without having to use a credit card, which should appeal to those who don’t have credit cards or who are reluctant to use them online.
Sounds good isn’it and we all will be looking for the ‘bill me later’ button when we buy anything but WAIT.
Let’s now here what a customer who bought an item of only $10 had to suffer from the ‘Bill me later’ team.
“I bought a product through www.sportsauthority.com. I used the Bill-Me-Later option that was supposed to be no payment for 90 days. Sounded good.
I then started receiving calls from BML to arrange payments. I told them that I had the no pay for 90 day option and they told me that it sounded like it was a problem with Sports Authority and I should contact them. Sports Authority said I should tell BML that they were in the wrong.
After researching the net, I found out that other people have received this same “run-around” treatment from BML.
To top it off, the next time that I was late (keep in mind this is over a $10 payment), they called me on a Sunday morning at 8 a.m. They didn’t even offer an apology for waking me, they just said, “Yes Sir, I know what time it is…and we will continue to call until you make a payment.” (ON $10 !?!?)
Any time I see the BML logo, I will run the other direction. BML is a SCAM.“
Another customer’s experience with Bill-me-later….
“I just wanted to add that I also experienced the Bill Me Later Scam. I purchased a MAC Book Pro from Apple Store with the promise that it was 6 months no interest and no payments. Bill me later billed me right away with immediate payment due. I called them and provided them with the information Apple gave me and they took 3 weeks to try and resolve and they decided that it was legitimate and they billed me again for immediate payment plus interest! It was a $3600.00 bill! AS FAR AS I’M CONCERNED, SOMEONE NEEDS TO MAKE THE PUBLIC AWARE OF THE SCAM THIS IS AND FURTHERMORE, RETAILERS SHOULD BE SHAMED FOR GETTING INVOLVED WITH THEM AS WELL.”
So what i have to say is that just think before you act.