The mobile phone giant NOKIA had announced that it would replace all 46 million BL-5C batteries manufactured between December 2005 and November 2006. The batteries manufactured by its Japanese supplier Matsushita received around one hundred complaints globally of overheating while charging.
This recall could cost Nokia over 563 crore rupees in India. Nokia had made it clear to the customers that to get replacements, an online form has to be filled in, followed by a 10 day waiting period for processing the information before a replacement would be mailed to the customer.
Nokia has also opened an online support for replacing batteries.
Nokia has identified that in very rare cases the affected batteries could potentially experience over heating initiated by a short circuit while charging, causing the battery to dislodge. Nokia has several suppliers for BL-5C batteries that have collectively produced more than 300 million BL-5C batteries. There have been approximately 100 incidents of over heating reported globally. No serious injuries or property damage have been reported.
The BL-5C batteries which are subject to the product advisory were used with the following Nokia models or separately as accessories:
Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60.
You can also check If your battery is a BL-5C model, remove the battery and check the 26-character identification number from the back of the battery. Enter the identification number in the site link below and you will be advised if your battery may be replaced.
For more info Product Advisory: Nokia BL-5C battery