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Download UPEK Protector Suite 5.8.2 for Firefox 3.5 [Fingerprint Software]

 fingerprint upek firefox 3.5 failed

I recently upgraded my browser to Firefox 3.5 and since then the password bank of my laptop’s fingerprint reader is no longer functioning.My laptop’s(Sony vaio CR363) inbuilt biometric reader was using drivers from UPEK protector Suite QL version 3.6.2 (Fingerprint reader software).I checked the UPEK’s website for the latest version of Protector suite which had support for firefox 3.5 and found that only versions above PS QL 5.8 supports the latest version of Firefox (FF 3.5).

So I had to upgrade my UPEK swipe fingerprint driver from 3.6.2 to PS QL 5.8 and checked the customer support knowledge base of Upek’s website to download the latest drivers.But It said:

“If you do not have right version please ask your notebook vendor for updated software for your notebook. Each notebook vendor has a custom version of Protector Suite QL and as per business agreements we cannot distribute it.”

UPEK creates custom version of password manager software for PC vendors and distributes it directly thru them. So the updated software might be available directly from the Vendor sites (Amoi, IBM/Lenovo, Dell, Samsung, ASUS, Itronix, Sony, Gateway, MPC, Toshiba etc).So i went to Sony vaio’s customer support page and checked for the updated version of Fingerprint drivers but they too had the old version(Protector Suite QL 3.6.2) which i already have installed in my system.It’s not fair if we are forced to buy 5.8.2 or 2009 (5.9) just to use the fingerprint SW on FF 3.5.

sony vaio fingerprint firefox 3.5

After more than an hour of hunting i finally managed to download the latest version of UPEK’s 8.2 driver software and after installing ,the password bank support for Firefox 3.5 is back again.

fingerprint reader vista

How to update UPEK Protector Suite from 3.6.2 to version 5.8.2 to support Firefox 3.5

Download the latest version of Upek PS QL 8.2 from here

Upek fingerprint Driver or [Direct link] (58.1 Mb) [VERSION:]

1. Download the driver file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.
3. After the files are unpacked, the folder containing the extracted setup files should open automatically. The drivers for manual installation can be found in the DriversFingerPrintApplicationtc-driver folder. If you wish to install the application and drivers, run the autorun.exe file in the Application folder.

For Windows Vista Users if the message, "This program might not have installed correctly" appears during any of the steps below, click "This program installed correctly" and continue with the next step in the instructions below.

4.Restart your system.

5.Download the PasswordBank extension for Firefox 3.5 from here

For PS QL 5.8.2 and (works on 32bit and 64bit operating systems) install this Firefox 3.5 extension OR [Direct link]

[If you have downloaded PS QL 2009 (5.9) then install this extension for Firefox 3.5]

6.Open this .xpi file in firefox and install the addon.Restart Firefox.

preotector suite software version 5.8.2

That’s it.You can confirm the version by right clicking on Fingerprint reader suite (in taskbar) -> About. Then logon to Control Center> User Settings > Password Bank and make sure Firefox 3.5 is checked.You now have the latest version of UPEK’s Fingerprint software installed and the password bank now supports Firefox 3.5.

Comments on this entry are closed.

  • FBstez August 11, 2009, 5:28 am

    Thank you dude……….i was looking for this fingerprint driver update for firefox 3.5 for a long time…

    thank you very much

  • Anonymous August 11, 2009, 5:33 am

    Fingerprint swipe now works on firefox 3.5

  • George August 12, 2009, 3:32 am

    From where to download upek protector suite for windows 7…

    my fingerprint drivers for windows7 are not working…help

  • Anonymous August 19, 2009, 8:00 pm

    It works great but does it make the whole thing less secure by going through an add on?

  • renjith August 20, 2009, 6:49 am

    ^ since the fingerprint firefox addon is from UPEK, it's secure.

  • Anonymous August 24, 2009, 11:57 am

    Thank you very much, great post, appreciated

  • .: DiLBaR :. - Faisal Asif August 28, 2009, 10:07 am

    Thanks man, really appreciated. Great share.

  • Anonymous September 1, 2009, 12:11 am

    Wicked find, thank you.

    I just wish there was a 5.9 version 🙂 Any ideas?

  • Anonymous September 1, 2009, 10:46 pm

    upek fingerprint reader suite,uses too much memory to run..can i know laptops with built in upek support..
    upek eikon dallas tx

  • nabrata September 1, 2009, 10:47 pm

    upek fingerprint suite

    how to know my latops with upek support

    does lenovo upek support ?

  • NighTalon September 14, 2009, 6:26 am

    Strange, didn't work for me, but I've had multiple versions of Firefox, Upek, etc. installed. I even had a Lenovo version installed for a while since it was much lighter-weight.

    I'll just have to wait for the Win7 upgrade I'm making in a couple weeks.

    Toshiba and Dell also use Upek; I think Toshiba's versions are generally full and unbranded while Dell's use ControlPoint, at least on their business laptops.

    Win7 is great for touch strips since the drivers are cached so there's no delay at boot up while the touch strip driver loads.

  • NighTalon September 14, 2009, 6:29 am

    I figured it out from the help file:

    "Note: Registration of 32bit applications running on 64bit systems is not supported."

    The Firefox dialog comes up, but when I swipe to add the user/pass to the database, the Touch menu comes up instead. Also, in control center, FF is not recognized.

  • Alessandro Pádua September 23, 2009, 10:56 pm

    Thank you man, it worked perfectly, very good post. I have a NEC system but could find only version 5.6 in NEC site. This version is OK, thank you again

  • Anonymous September 28, 2009, 8:47 am

    Thanks for sharing dude…good job on the direct link…