I recently upgraded my browser to Firefox 3.5 and since then the password bank of my laptop’s fingerprint reader is no longer functioning.My laptop’s(Sony vaio CR363) inbuilt biometric reader was using drivers from UPEK protector Suite QL version 3.6.2 (Fingerprint reader software).I checked the UPEK’s website for the latest version of Protector suite which had support for firefox 3.5 and found that only versions above PS QL 5.8 supports the latest version of Firefox (FF 3.5).
So I had to upgrade my UPEK swipe fingerprint driver from 3.6.2 to PS QL 5.8 and checked the customer support knowledge base of Upek’s website to download the latest drivers.But It said:
“If you do not have right version please ask your notebook vendor for updated software for your notebook. Each notebook vendor has a custom version of Protector Suite QL and as per business agreements we cannot distribute it.”
UPEK creates custom version of password manager software for PC vendors and distributes it directly thru them. So the updated software might be available directly from the Vendor sites (Amoi, IBM/Lenovo, Dell, Samsung, ASUS, Itronix, Sony, Gateway, MPC, Toshiba etc).So i went to Sony vaio’s customer support page and checked for the updated version of Fingerprint drivers but they too had the old version(Protector Suite QL 3.6.2) which i already have installed in my system.It’s not fair if we are forced to buy 5.8.2 or 2009 (5.9) just to use the fingerprint SW on FF 3.5.
After more than an hour of hunting i finally managed to download the latest version of UPEK’s 8.2 driver software and after installing ,the password bank support for Firefox 3.5 is back again.
How to update UPEK Protector Suite from 3.6.2 to version 5.8.2 to support Firefox 3.5
Download the latest version of Upek PS QL 8.2 from here
1. Download the driver file to a directory on your hard drive.
2. Execute the downloaded file and follow the on-screen instructions.
3. After the files are unpacked, the folder containing the extracted setup files should open automatically. The drivers for manual installation can be found in the DriversFingerPrintApplicationtc-driver folder. If you wish to install the application and drivers, run the autorun.exe file in the Application folder.
For Windows Vista Users if the message, "This program might not have installed correctly" appears during any of the steps below, click "This program installed correctly" and continue with the next step in the instructions below.
4.Restart your system.
5.Download the PasswordBank extension for Firefox 3.5 from here
[If you have downloaded PS QL 2009 (5.9) then install this extension for Firefox 3.5]
6.Open this .xpi file in firefox and install the addon.Restart Firefox.
That’s it.You can confirm the version by right clicking on Fingerprint reader suite (in taskbar) -> About. Then logon to Control Center> User Settings > Password Bank and make sure Firefox 3.5 is checked.You now have the latest version of UPEK’s Fingerprint software installed and the password bank now supports Firefox 3.5.